Q: How much training do osteopaths have?

A: Osteopaths must undertake a four year (full time) or five year (part time) Bachelors or Masters degree to initially qualify. They then must be checked for criminal convictions and registered with the General Osteopathic Council. You can check the status of an osteopath using the General Osteopathic Council’s website http://www.osteopathy.org.uk.

Q: Can I book online?

A: Yes! To book your appointment online, head over to our booking page!

Q: How much do sessions cost?

A: Initial Osteopathy treatments cost £60 and last for one hour. This price includes consultation, assessment, treatment and aftercare. Follow up sessions are available at either £40 for 30 minutes or £60 for one hour, depending on how long you require for treatment. Clinical Pilates sessions cost £25 per session and last for one hour.

Q: How much do online sessions cost?

A: Online Osteopathy sessions cost £20 for existing patients (20 minutes) and £30 for new patients (30 minutes). This price includes consultation, visual assessment, advice and exercise prescription and an exercise sheet emailed to you. Clinical Pilates sessions cost £30 per session and last for one hour.

Q: Is treatment safe during COVID-19?

A: Lauren returned to treating people face to face in May 2020 and is doing as much as she can to make the experience as safe as possible. There is no way of eliminating the risk entirely but be assured that extra cleaning protocols, PPE and risk assessments will reduce the risk as much as possible. All protocols are in line with guidance from Public Health England, General Osteopathic Council and Institute of Osteopathy. For more information on what Lauren is doing to keep you safe, head over to Minimising risk of COVID-19 transmission in clinic.

Q: Are osteopaths insured?

A: Osteopaths must have Professional Indemnity Insurance and Public Liability Insurance. Lauren is insured by the Institute of Osteopathy.

Q: Will my medical insurance cover Osteopathy and Clinical Pilates?

A: Many medical insurance companies cover Osteopathy and in some cases Clinical Pilates. If you are unsure, contact your provider and when booking your appointment, be sure to let Lauren know you are claiming for treatment – she will then ensure you receive receipts.

Q: Do I have to be referred by my doctor?

A: As primary health practitioners, you do not need a referral from your doctor to see an osteopath. With your consent, it may be necessary for Lauren to contact other health professionals including your doctor, although this will be discussed with you in advance.

Q: Is Osteopathy available on the NHS?

A: Currently, Osteopathy is only available on the NHS in certain areas, not including the Sutton, Croydon and East Surrey areas.

Q: Does Osteopathy hurt?

A: Being a manual therapy, you may experience some mild discomfort as tensions and restrictions are released. You may also find you are sore up to 48 hours after treatment. This is a normal response, however, treatment is always conducted within your pain threshold and you are able to withdraw from treatment or ask for a different treatment style at any time. After-care advice is also given to reduce this.

Q: Does Clinical Pilates hurt?

A: As Clinical Pilates is tailored to each individual, you will not be asked to do anything that may put you at risk of injury. Should you feel any discomfort during a session, tell Lauren and she will make adjustments to ease this. As with all forms of exercise, you may feel sore up to 48 hours after the session, however, after-care advice is given to reduce this.

Q: Does dry needling hurt?

A: The needles Lauren uses for dry needling are a quarter of a millimetre wide so most people do not even notice them going in! Occasionally, you will feel a dull ache in the muscle being treated but this will ease within 30 seconds. If it doesn’t ease, let Lauren know. As with all manual therapies, you may be sore after treatment and may bruise slightly in the area. Applying ice to the area affected will help.

Q: Do I have to undress for Osteopathy?

A: Not necessarily – it is beneficial for Lauren to be able to see the area(s) she is treating, however, if you are not happy to undress, she can work around it. If you would rather not undress, please wear loose clothing such as a tracksuit. When doing dry needling, you will be asked to expose the area being treated as the needles can not penetrate clothing. All aspects of treatment are done with your express consent so if you are not happy with something, tell Lauren and she can change it.

Q: Do I need to bring anything to my appointment?

A: It may be useful for you to bring any medical testing results such as X-Rays, MRI reports or blood test results, although this  will be discussed before your initial consultation. In some instances, we also ask people to have a list of their medications with them, although again this is done on a case-by-case basis. For Clinical Pilates, Lauren will provide all the equipment you need, although feel free to use your own exercise mat if you wish. And of course, please wear a mask to any face to face appointment, unless medically exempt.

Q: Do I have to be a member at Kings Gym to have an appointment here?

A: You do not have to be a member of Kings Gym to be seen here – all we ask is for you to sign the visitors book before your appointment. Should you wish to take advantage of the gym’s facilities before or after your appointment, a £5 day membership fee is payable to Kings Gym.

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